Frequently Asked Questions

What speed limit is followed on Smart Motorways?

Speed Limits Signs and Variable Message Signs (VMS) are placed at specific intervals on Smart Motorways. While driving on smart motorway, you are required to fully comply with information displayed on these signs, variable mandatory speed limits as well as ensured proper lane discipline. 

How do I know the balance available in my M-Tag?

Smart Motorways provide various M-Tag transactional alerts either when you are driving or planning to drive on a motorway. These alerts are designed to keep you updated about your M-Tag account and current operational state of motorway.

How can I know if my M-Tag account has low balance?

In order to keep our M-Tag commuters well informed about state of their current available balance in their M-Tag accounts, an auto generated low balance alert will be send to them so that they may not face any inconvenience and also get high priority handling when planning to drive on the motorway. 

How can I recharge my M-Tag account?

We offer several different ways to recharge the M-Tag account which include:

  • Customer Care Center Recharge
  • Drive Through Recharge
  • Smart Motorway App Recharge
  • Scratch Card Recharge
  • Jazz Account Recharge
  • Credit/Debit Card Recharge ( Internet Payment Gateway/IPG )
  • 75000 Jazz Outlets Recharge